We ship items through DHL or EMS to most countries in the world. Most orders for in-stock items begin the order process as soon as your online purchase is completed. Your in-stock item will be shipped within 24 hours. If the item you order is out of stock, we will notify you ASAP. Please allow 7-10 working days for delivery.
All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by Customs, but the recipient will be fully responsible for the charges if there is any. All Parcels will be held for picking up if it not be signed for or delivered. If the held time was too long, they will be returned to us.
Please input the right and detailed shipping address when you place your order. No P.O.box please. All parcels must be signed. So the P.O.box address is unaccepted. If the parcel failed to be sent because of the incorrect address, we will take responsibility for it.
Please be advised NO next day delivery has been provided for now. And there is no alternative shipping method can been chosen from.
Shipping method
We send our products worldwide where EMS can reach. And normally the delivery time will last 5-10 days.
If any questions, feel free to send us mails service@sabosonline.com
Returns
After we get your returned parcel, we will notify you about your returned parcel. And then you will need to place another order for the item you wish to exchange for. Please be notified only damaged or faulty products can be returned for exchange. Email us firstly because returns without a return authorization from us will not be accepted and you can get the return address. All items can only be exchanged for replacement at the equal price.
Track your order
We sincerely suggest you add us( service@sabosonline.com ) into your mailing box to avoid the miss of mails. If you add us to your mailing list, you will get confirmation about your order; or it may lie in the spam box. Or even the mail will be rejected totally. In 2 working days, we will send you a confirmation email about the tracking No. and tracking link. Then you can track the status of your parcel on the tracking link provided.
